Frequently Asked Questions

Q: Can I build a Bird bike myself?

A: No, all our bikes are fully assembled and checked in our UK factory before preparing for shipment to our customers.


Q: Are the wheels and tyres tubeless?

A: Yes, all our wheels are set up tubeless in our UK factory, with sealant in. Just set your tyre pressure and ride!


Q:  Can I specify parts for my Bird bike that are not listed on the Bird website?

A: Yes, but when we buy parts in from UK distributors they are typically more expensive than the OEM parts we import ourselves and the price of the bike will increase


Q: Can you sell me individual parts?

A: Most of our stock is OEM and can only be sold as part of a complete bike. We do usually have some retail parts for sale which are listed for sale under the components and spare section of our website.


Q: Do you have a size chart or guide?

A: Yes, click here


Q: Where can I find technical information about Bird frames?

A: We have a list of frame data sheets here


Q: How long will it take for my bike to be built?

A: We aim to build all bikes within 5 working days from order to shipment. During busy periods this can get longer, we build bikes as fast as we can, in order of oldest order first.