Contact Bird

By Email

You can email us on (we respond to every email that we receive, usually within a day)

By Phone

Please call our Customer Service Office on 0333 444 0650 for:

  • General Enquiries & customer service
  • Sizing & technical advice
  • Warranty and after sales
  • Information on demo bookings & events we’re attending
  • Northern Demos

If your call relates specifically to:

  • Collection of your bike from Bird in Eversley
  • Questions relating to the build schedule or delivery of your bike
  • You’re a supplier wanting to speak with our accounts team

Then please call our Factory/Southern demo centre on 0118 996 0382.

0333 calls are charged at UK local call rates & free from most UK mobiles.


You are welcome to come and see us, even better if you want to book a demo ride! We’re not always onsite though (we might be out riding or supporting an event), so if you’re just coming along without having booked, it’s best to call or email before you set off to check that we are open. If you have booked a demo on the weekend there is no need to contact us before travelling, unless you have a question about what to bring with you.

The Bird Factory & Demo Centre in Eversley is open at the following times:

Monday-Friday: 9am-5pm
Saturday: 9am – 4pm (Closed Sunday)

The Bird Northern Demo Centre near Consett is open at the following times:

Monday & Tuesday, Thursday: 9:30 am – 4:30 pm, Friday 9:30 – 3:00 pm (drop off for demos after 3:45 is available)
Saturday: 9:30 am – 5:00 pm
Sundays for demos only (10:00 am – 4:00 pm)

Our closing time can vary dependent on deliveries outgoing etc.

Getting to the factory

If you want to come by train to our factory & southern demo centre, then its a cab or bike ride from the nearest station(s). You can reach us from Fleet (5.5 Miles/30 mins), Sandhurst/Crowthorne (each around 4.5 miles/25 mins) and Blackwater (5.5miles/30 mins).

If coming for a demo ride we’ll be happy to store your bike for you while you are riding ours.

Our address is:

Unit 7,
Church Farm Business Estate,
RG27 0PX

Visits to Bird In The North is by appointment only for practical reasons – its not that we don’t want to see you! Please call or email if you want to come and see us to:

Talk bikes
Sit on bikes
Anything else really – we’d love to see you, don’t be shy!

Demos can be booked online via our booking page.