By Email
You can email us on info@bird.bike (we respond to every email that we receive).
By Phone
Please call our Consett warehouse on 01207 506240 for:
- Questions relating to the build schedule or delivery of your bike, lost or delayed orders.
- Changes to your order
- Warranty and after-sales support
- Consett/Hamsterley Demos and events in Scotland
Ride/Walk/Drive/Train
You are welcome to come and see us, even better if you want to book a demo ride! We’re not always onsite though (we might be out riding or supporting an event), so if you’re just coming along without having booked, it’s best to call or email before you set off to check that we are open. If you have booked a demo on the weekend there is no need to contact us before travelling, unless you have a question about what to bring with you.
The Bird Factory in Consett (Near Hamsterley & Chopwell forests)
Monday-Friday: 9:30am-4:30pm
Getting to Bird Consett
We’re in Consett, between the trail centres of Chopwell and Hamsterley, and not too far south of the Scottish border.
Our address is:
Unit 3D
Linden Park
County Durham
DH8 6SZ
Demos can be booked online via our booking page.
