By Email
You can email us on info@bird.bike (we respond to every email that we receive).
By Phone
Bird operates from two locations:
Please call our Consett warehouse on 0333 444 0629 for:
- Questions relating to the build schedule or delivery of your bike, lost or delayed orders.
- Changes to your order
- Warranty and after-sales support
- Consett/Hamsterley Demos and events in Scotland
Please call our Eversley office on 0333 444 0650 for:
- Sizing & technical advice
- Information on Eversley demo bookings
- Collection of your bike from Bird in Eversley
- Servicing and support for your bike from our Eversley office
0333 calls are charged at UK local call rates & free from most UK mobiles.
Ride/Walk/Drive/Train
You are welcome to come and see us, even better if you want to book a demo ride! We’re not always onsite though (we might be out riding or supporting an event), so if you’re just coming along without having booked, it’s best to call or email before you set off to check that we are open. If you have booked a demo on the weekend there is no need to contact us before travelling, unless you have a question about what to bring with you.
The Demo Centre in Eversley (20 minutes from Swinley Forest) is open at the following times:
Monday-Friday: 9:30am-4:30pm
The Bird Factory in Consett (Near Hamsterley & Chopwell forests)
Monday-Friday: 9:30am-4:30pm
Getting to Bird Eversley
If you want to come by train to our southern demo centre, then it’s a cab or bike ride from the nearest station(s). You can reach us from Fleet (5.5 Miles/30 mins), Sandhurst/Crowthorne (each around 4.5 miles/25 mins) and Blackwater (5.5miles/30 mins).
If coming for a demo ride we’ll be happy to store your bike for you while you are riding ours.
Our address is:
Unit 7
Church Farm Business Estate
Eversley
Hampshire
RG27 0PX
Getting to Bird Consett
We’re in Consett, between the trail centres of Chopwell and Hamsterley, and not too far south of the Scottish border.
Our address is:
Unit 3D
Linden Park
County Durham
DH8 6SZ
Demos can be booked online via our booking page.
