By Email
You can email us on info@bird.bike (we respond to every email that we receive, usually within a day)
By Phone
Please call our Customer Service Number on 0333 444 0650 for:
- General Enquiries & customer service
- Sizing & technical advice
- Information on Eversley demo bookings & events we’re attending in England
- Collection of your bike from Bird in Eversley
If your call relates specifically to:
- Questions relating to the build schedule or delivery of your bike, lost or delayed orders.
- Warranty and after-sales
- Consett/Hamsterley Demos and events in Scotland
Then you can call our Northern Factory/demo centre direct on 0333 444 0629.
0333 calls are charged at UK local call rates & free from most UK mobiles.
Ride/Walk/Drive/Train
You are welcome to come and see us, even better if you want to book a demo ride! We’re not always onsite though (we might be out riding or supporting an event), so if you’re just coming along without having booked, it’s best to call or email before you set off to check that we are open. If you have booked a demo on the weekend there is no need to contact us before travelling, unless you have a question about what to bring with you.
The Demo Centre in Eversley (20 minutes from Swinley Forest) is open at the following times:
Monday-Friday: 9:30am-4:30pm
The Bird Factory in Consett (Near Hamsterley & Chopwell forests) currently closed to the public, sorry.
Getting to Bird Eversley
If you want to come by train to our southern demo centre, then it’s a cab or bike ride from the nearest station(s). You can reach us from Fleet (5.5 Miles/30 mins), Sandhurst/Crowthorne (each around 4.5 miles/25 mins) and Blackwater (5.5miles/30 mins).
If coming for a demo ride we’ll be happy to store your bike for you while you are riding ours.
Our address is:
Unit 8
Church Farm Business Estate
Eversley
Hampshire
RG27 0PX
Getting to Bird Consett
We’re in Consett, between the trail centres of Chopwell and Hamsterley, and not too far south of the Scottish border.
Our address is:
Unit 33c
Werdohl Way
Consett
County Durham
DH8 6SZ
Demos can be booked online via our booking page.
