Sometimes stuff goes wrong, sorry if thats happened to you. Don’t worry though we’ll do our best to sort you out. First please can you fill in this form with as much detail as possible – the more we have the quicker we can sort you out. You may need to return the part or product. If you do please send it to the address below and please remember to include a note with your details on so that we know who it belongs to.
33C Werdohl Way
No 1 industrial Estate
Co Durham, DH8 6SZ
If you’re not sure if it needs to be returned, just keep a hold of it until we’re in touch. We aim to respond to all warranty requests within 1 working day of it being made, although occasionally it can take a couple of days.
Can’t See The Form?
Please log in with your Bird account to continue. If you do not have one please register first.